Family Like Atmosphere
Vehicle Purchase
May 14, 2018
    

I was in the market for a new commuter car and came across a 2015 Kia Optima with only 18,000 miles on it!! The car was priced so well that I had to call and get more information on it. I talked to Steve, he was so professional and pleasant to deal with. He answered all my questions without any hesitation. I decided to go to Star Auto and take a look for myself. I arrived and was greeted by Steve and Gary with big smiles and enjoyed the family like atmosphere. I took the car for a test drive and was very happy with the car. There was no haggle or pressure by Steve, he was very pleasant. I picked up the car the very next day, with brand new rotors. They advised me that the rotors were bad when they went through their safety inspection. The paperwork I did with Gary was so simple. Everyone at Star Auto made my purchase so easy!! My car only came with 1 key fob, I asked for another key and they said they would order me another one. I talked to Jerry the service manager and he was also very professional and nice, he made an appointment for a locksmith to come to MY HOUSE and cut me another key. Overall I am VERY VERY happy with the customer service I received at Star Auto and I would definitely recommend them to anyone who is in the market for an almost new car. Thank you to the team at Star Auto!