REVIEWS FOR STAR AUTO SALES
Here at Star Auto Sales in Meriden, we are committed to providing the highest level of service to our customers. We are always looking for ways to meet or exceed our customer's needs. Here is a selection of reviews from our happy customers. We hope it will help you choose Star Auto Sales for your next used car purchase or repair and service work.
Thank you for visiting and we look forward to earning your business.
Sergio Gonzalez Google Vehicle Purchase September 17, 2019I just bought my car from star auto sales. My sales Person Liza was tremendously helpful. I’d recommend her to anyone. She is such an amazing sales person!
Guru1LKBK Car Gurus Vehicle Purchase September 11, 2019
Quick friendly painless transaction. Would definitely go back again.
The Sales Team Were Amazing
Steven Cunningham Google Vehicle Purchase September 6, 2019
Highly recommend STAR to anyone looking for great deal! Liza and the sales team were amazing. They got me into the perfect car for me, and I got tremendous deal. Thanks again Liza!!
Most Pleasant Car Buying Experience
Ken Leibovitz Google Vehicle Purchase August 28, 2019
This was the most pleasant car buying experience I ever had. They were all very courteous and professional. I was treated with respect with no pressure. I would buy another vehicle from Star Auto. Thanks.
Best Place to Buy Quality Cars
Jan Sousa Leibovitz Facebook Vehicle Purchase August 27, 2019
We absolutely felt no pressure to buy at Star. Rather, we were impressed with the knowledge of both Steve and Zig about their cars. We feel we found the best place to purchase quality cars.
Charlie Bailey Google Vehicle Purchase August 26, 2019
Recently purchased a used car from Star Auto, after a couple no-pressure test drives Steve and Gary worked with me on financing and I came away with a great car at a price that worked for me.
Great Car at a Great Price
Brian Lopez Google Vehicle Purchase August 20, 2019
Steve Zanetto was a very honest salesman and we were able to purchase a great car at a great price. The finance department was very efficient!
Never Felt Pressured
Jane Negron Google Vehicle Purchase August 16, 2019
I went in there three times & I never felt pressured to buy a car. On my third time, I finally made a decision & the process was very quick. Would definitely recommend!
5 Stars All Day
Chris Stilwell Facebook Service August 15, 2019
Had the pleasure of scheduling and oil change with Janine. When I arrived she greeted me at the service desk and introduced me to the service manager. They took my truck in right away and had the entire service completed in less than 45 minutes. It was such a great experience that I scheduled a detail for next week. Couldn’t be more impressed with the level of service and the professionalism of the staff. 5 stars all day!!!
Best Offers & Deals Available
Isaac Negron Google Vehicle Purchase August 14, 2019
Great customer service! no pressure at all when looking to a buy a vehicle. All members helped to find the best offers and deals available to my situation.Thank you to all who helped in making me the proud owner of my 2016 Accord!
Very Friendly & Quick
Gennyl Lopez Facebook Vehicle Purchase August 14, 2019
Very good service! Gary & Steve were very friendly and quick!
Scott Scarfo Google Service August 5, 2019
Had my truck detailed they did a great job.
Amazing Place, People & Prices
Elka Kessler Google Vehicle Purchase August 1, 2019
Amazing place, people and prices. Happy from the minute we entered until our son drove away with his Kia 2016 Optima! Highly recommended.
Pleasant & Extremely Enjoyable
Zalmy Kessler Google Vehicle Purchase August 1, 2019
Lisa made my experience of buying a car pleasant and extremely enjoyable. 10/10 recommended. The whole team here is incredible!!
Hard Working & Trustworthy
Ryan Milhomme Google Vehicle Purchase & Service July 31, 2019
Star auto is by far one of the best car dealers in meriden!! Liza is awesome and she is super friendly and helpful, she will go the extra mile everytime. They are not in the buisness to rob you blind or take advantage of you. It is a calm no pressure feel from the moment you walk in to the moment you leave. Gary is awesome as well. He is well educated on the financial side of a car dealership and explains financials thoroughly so you understand. I have also been to their service department multiple times and Chris and his team are hard working and trustworthy. Overall Star auto is a great dealer and I will be coming back for additional purchases in the future!
Made Buying My Dream Car So Easy
Stephanie Bernardo Google Vehicle Purchase July 25, 2019
Had the best experience here. Liza was so helpful with everything and so very kind. She made buying my dream car so easy. No headache at all! Thank you star auto sales!!!!!! 10/10 recommend.
Couldn’t Have Been Easier
John Toscano Facebook Vehicle Purchase July 24, 2019
Purchasing a quality vehicle couldn’t have been an easier or more pleasant process. Liza and Gary are great to work with!
Kyle DeForge Facebook Vehicle Purchase July 23, 2019
Service was great. Honest people that knew all the answers to my questions. Would recommend to anyone. Easy first car purchase successful!
Love This Place
Amanda Telford Facebook Vehicle Purchase July 22, 2019
I love this place, the employees are so wonderful and very helpful. My car is amazing, Liza & Gary are the absolute best!
Lars Edeen Jr Facebook Service July 22, 2019
Drop off in the morning, pick up in the afternoon and everything done at reasonable prices. It’s where I go.
Nataliya Car Gurus Vehicle Purchase July 5, 2019
No Pressure, No Games & No Gimmicks
Janee Cabey Facebook Vehicle Purchase July 1, 2019
Liza made this the best vehicle buying experience. There was absolutely no pressure, no games, and no gimmicks. I was happy when I left, then I get a call from Gary…and he informs me my payments are going to be LESS, and I ended up with a better warranty. I would recommend Star Auto Sales for a great vehicle buying experience.
Easiest Buying Experience EVER!
Corey McKenzie Facebook Vehicle Purchase June 29, 2019
Definitely the easiest buying experience EVER! Steve was our Salesperson and was AMAZING! He helped us find exactly what we were looking. He made our buying experience phenomenal and we will be back for our next purchase.
Will and Heather
Eric Bowen Google Service June 28, 2019
Janine and Sara have been great to work with. Highly professional and well informed with all of my questions. I highly recommend Star Auto Sales!
Stephanie Nelson Cars.com Vehicle Purchase June 24, 2019
Gary and Steve were great! No pressure they had the car all ready pulled up so we could test drive it. Highly recommend this dealership.
A Great Team
Deb Brennan Facebook Vehicle Purchase June 24, 2019
Steve did a great job, I tried every car that interested me. Then Gary took me thru purchasing and the fabulous Gerry checked out the vehicle thoroughly before I got the key.
Gorgeous-clean- looks like it just rolled off the line. Thx to a great team
Customer Service At It’s Finest
Kristen Uhlan Google Vehicle Purchase & Service June 19, 2019
From helping me find the best car at an amazing price to the stellar service department, you will not be disappointed in Star Auto. Customer service at it’s finest.
Above And Beyond Expectation
Erik Google Service June 18, 2019
The Service Advisor Chris goes above and beyond expectation!
Havital Miltz Google Vehicle Purchase June 10, 2019
Liza is awesome !!! My car was totaled, been to so many dealerships looking for a car, so many unprofessional sales people and some really flat out rude and disrespectful (as if being rear ended wasn’t enough) it was such a nice surprise to deal with Liza, I got the car I wanted for the price I wanted! Highly recommend!
Always On Point
Valeriia Montalvo Google Service May 31, 2019
Service department: are always so on point!! Love the quickness the professionalism and their flexibility with time.
A Great Person & Sales Person
Carol Rodriguez Google Vehicle Purchase May 30, 2019
Liza sold me the car and she and Gary made every way to get me the car. Thank you so much. God blessed you. Liza is a great person and sales person.
Incredibly Nice & Easy-Going
Jim O'Brien Facebook Vehicle Purchase May 30, 2019
I really enjoyed doing business with Star Auto and got a great price on a barely-used car. Liza was incredibly nice and easy-going, and she was patient when I inquired about the possibility for some extra options (and got me the answers I needed). The whole process from walk-in to purchase was easy and painless. I would definitely do business with Star Auto Sales again. Thank you!
Couldn’t Be Happier
Tashawna Turner Facebook Vehicle Purchase May 30, 2019
Excellent service,Liza was outstanding to work with..I couldn’t be happier with my purchase I’m directing all family and friends to”STAR AUTO SALES”
Nice Car at a Great Price
Drew Postupack Google Vehicle Purchase May 22, 2019
Purchased a Nissan Rogue from Star Auto Sales, and it was a pleasant experience. I worked with Steve. He did not push the car on me, and let me work at my own pace. I decided I wanted the car on a Saturday, and was able to pick it up by Tuesday morning. Steve did an excellent job. Gary also did a great job of thoroughly explaining everything as we covered the paperwork. Overall, great experience there. Super happy with my car. Ended up with a nice car at a great price!
Tears Of Joy
Dolly Jones Google Vehicle Purchase May 14, 2019
Its been a week since I purchased my car. I was a nervous wreck, when I arrived at star auto. Liza calmed me down and test drove the car with me. She also let me know that her team will work hard to get me in the car of my choice. I’m still on cloud 9 when I walk out to my new car. Thank you Liza and Gary and the whole star auto family Sorry for the tears when I received my keys. I promise you those was “TEARS OF JOY” From a satisfied customer. Lacrisa S.
Very Helpful And Attentive
Peggy Dyer Google Vehicle Purchase May 13, 2019
Liza , Liza , Liza , She’s Fantastic !!!! Lets face it , car buying is life changing and can be very nerve racking BUT From beginning to end she made our experience a good one. Very helpful and attentive . I can’t say enough !!! Except , if you’re in the market for a vehicle , go to Star Auto you won’t be sorry !!!! P. Dyer
Stacy Bear Google Vehicle Purchase May 2, 2019
I want to thank Liza and the team at star auto for working with us and getting us into a reliable affordable car! I highly recommend Star Auto and Liza!
Nancy Gill Google Vehicle Purchase April 29, 2019
Great place!! Felt no pressure. Thank you to Steve and Gary. Nancy & Andrew
Great People, Great Service
Lorri Glen Google Vehicle Purchase April 25, 2019
Great people, great service, best of all I got a great Toyota 4 Runner… Need a car/truck? Go see Star Auto!!!
Made Me Feel So Comfortable
Brielle Shepard Facebook Vehicle Purchase April 24, 2019
Spent about 20 mins there and Liza made me feel soooo comfortable in such a short period of time. she is very realistic .. she wasnt pushy or all about pushing me into a car for a sale. I give her 5 stars, keep it up!
Making Buying Experience Easy
Joel CarGurus Vehicle Purchase April 18, 2019
Purchased 2016 Toyota Tundra and couldn’t be happier. All the staff were very helpful. They took care of a recall that I had asked about. The vehicle was clean and went thru second safety check. I would recommend this dealer to a friend and would do business with them again. Thank you for making my buying experience easy!
Gunjan CarGurus Vehicle Purchase April 3, 2019
Great prices, Great vehicles, Great customer service. Liza is awesome.
CarFax Vehicle Purchase & Service March 31, 2019
The sales and detailing staff at STAR Auto did an amazing job and made my 2016 Grand Caravan look new. The inside was just as nice and the oil was changed prior to my purchase. I would definitely recommend Star Auto to family, friends and coworkers. Also, the owner is very approachable and available to assist with the purchase.
Different From Other Dealerships
Theresa Shepherd Facebook Vehicle Purchase March 29, 2019
Liza was really great to work with! She took the time to explain how they’re different from other dealerships, which I appreciated. I also felt no pressure at all to buy anything, although I did get the car I went there to test drive!
Experience Went So Smooth
Dolly Jones Facebook Vehicle Purchase March 21, 2019
My experience went so smooth. Liza was so nice. Not pushy and didn’t try to make you buy something you didn’t want. she has a great listener ear. My visit there was nice. The staff was so FUNNY. Thank u star auto family. You made my experience great!
Very Pleasant & Relaxing
Luke F Google Vehicle Purchase March 12, 2019
Liza and Gary are awesome! I have been searching for the perfect charger for years, and they had it sitting on their site. Liza was in constant communication with me, very kind and thoughtful with every response. There was no pushing of any kind (so rare), and they worked with me when I wanted to get more in my range of $. The place itself was very pleasant and relaxing, and test driving was painless. Best car experience I have had yet.
Utmost Respect & Honesty
Rpeccerillo5 Google Vehicle Purchase March 9, 2019
Steve and Gary made my first car buying experience extremely easy! All of my questions were answered with the utmost respect and honesty. I wouldn’t hesitate to recommend Star to anyone looking to buy a great car, whether it’s your first time or your hundredth time!
Made Me Feel Like Part Of The Star Auto Family
Mieshia Sapp Google Vehicle Purchase March 8, 2019
The best car buying experience I’ve ever had! Not only did they have the exact car I was searching everywhere for but the process was smooth and peaceful. I highly recommend getting your next car from Steve. He is honest, fair, and works with you to get you on your way as fast as you like. When I picked up my new car all the staff shared my excitement which made me feel like part of the Star Auto Family. Gary made the paperwork process quick and got me a great interest rate! Don’t wait go see Steve and Gary for your next car today!
Can’t Wait to Go Back for My Next Vehicle
Annette Melendez Facebook Vehicle Purchase & Service March 4, 2019
I have purchased a few cars from here. The cars have all been great no issues. The sales department is awesome and the service department is amazing they all go the extra mile and know what good customer service is all about! I can’t wait to go back for my next vehicle!!
Tanisha Johnson Google Vehicle Purchase & Service March 1, 2019
My experience at Star Auto was just great as usual! Keep up the good work felas💝
Great Prices on Quality Vehicles
Antoinette Leone Google Vehicle Purchase February 27, 2019
Purchased a car from them a few years ago, going back to purchase another. Great customer service, friendly environment an great prices on quality vehicles.
Above & Beyond Service
Monica Hall Google Vehicle Purchase February 23, 2019
Excellent experience. They gave me more than I asked for on my trade-in, they also told me how to get money back on a previous warranty. All around above and beyond service plus a no nonsense sale experience. I highly recommend Star Auto Sales!
Priced Very Fairly
David Rosenberg Google Service February 23, 2019
Steve Farmer and his service team at Star Auto sales are fantastic! I was able to get an appointment quickly, they were thorough, respectful and priced very fairly.
My Go To Place
Dorene Sikorski Google Vehicle Purchase & Service February 23, 2019
Star Auto sales and service has been and will be my go to place for me and my family. Their customer service is the best and prices on their fleet of vehicles are great. The service team gets your car in and out with once again great pricing. Thank you all for being a great small business company.
Smooth No Stress Experience
Joseph Viski Facebook Vehicle Purchase February 20, 2019
Definitely recommend anyone car shopping to check here. Thank you Gary and Liza for a smooth, no stress experience. We will be back when we are car shopping again!
Extremely Friendly & Great
Kirby Shields Facebook Vehicle Purchase & Service February 20, 2019
I highly recommend Star Auto Sales! The entire staff is extremely friendly and they are great at what they do. Whether you are looking to purchase a car, get an oil change or need repairs on your car, Star is the place to go!!
Tyler Willis Google Vehicle Purchase February 9, 2019
Being a big life decision on buying my first newer car and taking out a loan on a car for the first time, the staff was wonderful. They answered all my questions about my new to me f150 I had. They even had the service guys put it on the lift for me to so I could look at the underdog and frame before I would by the truck. They walked me through the whole process. Taking away the stress I put on myself buying a new truck. I would send family to them when looking for a newer car. I like how the cars they have are not bought from the auction, but they are off lease vichales that they maintained .
Easiest Car Buying Experience
Steve CarGurus Vehicle Purchase February 6, 2019
I have had a great experience working with Star Auto Sales. I submitted an email request for information and Liza responded promptly. I set an appointment for a test drive and they had the car washed and ready for me. After the test drive, Liza gave me space to look the car over without any sales pressure or hovering. I purchased the car for an excellent price and got good financing through their finance dept. Easiest car buying experience I have ever had!
FANTASTIC Customer Service
Stephen C. Yelp Vehicle Purchase February 5, 2019
From beginning to end everything was A+
The owner picked me up at the airport and drove me directly to the dealership whereupon Liza had my vehicle ready to inspect.
All questions were promptly answered by the knowledgeable staff, especially Liza!
While waiting for paperwork to be completed Janine was kind enough to provide lunch. So I sat down with the owners and we ate. That is a great personal touch you don’t often find!
After we settled on everything the vehicle was gassed up and ready to go!
I had a long drive home and it was nice not to have to stop for gas!
I live in Maryland but will not hesitate to make the trip again because of Star Autos FANTASTIC customer service!
Joe Serrantino Facebook Vehicle Purchase February 4, 2019
I had a great experience with Steve Zanetto in the sales department when purchasing my 2014 Audi A6 at Star Auto. Steve was great to work with and was very knowledgeable about the vehicle and the used car purchase process. Any time I called Star Auto to speak with Steve, he was there to answer my questions. Steve did not put any pressure on me to buy. I’ve never left a review for a car dealership before, but I truly believe that this review is warranted and necessary. I will continue to service my vehicle at Star and will be purchasing my next car there as well. 5 Stars!!!
Vic Toria Facebook Service February 3, 2019
Phenomenal service department. From oil changes to major issues with a car I bought 11 months ago… I booked a service appointment and within hours they called and asked for details on my issue. Looking to trade in with them soon. I trust whatever vehicle I commit to they will ensure the quality of it !
Tears Of Joy
Lacrisa Stevenson Google Vehicle Purchase February 1, 2019
Its been a week since I purchased my car. I was a nervous wreck, when I arrived at star auto. Liza calmed me down and test drove the car with me. She also let me know that her team will work hard to get me in the car of my choice. I’m still on cloud 9 when I walk out to my new car. Thank you Liza and Gary and the whole star auto family Sorry for the tears when I received my keys. I promise you those was “TEARS OF JOY” From a satisfied customer. Lacrisa Stevenson
Treated Like Family
kristabistaify Google Vehicle Purchase January 24, 2019
Star Auto really gives you that old school feel. I felt that they were being honest with me the whole time, and giving me the best deal that they could find. Gary was very professional and helpful and transparent about my financing and warranty options. Liza was helpful and awesome at finding me the right fit. I feel like I am treated like family there. Go to Star Auto for your auto needs!
Joanne Johansen Google Vehicle Purchase & Service January 23, 2019
Good Price, Great Service, Quality Cars !!!
Melissa Conner Google Vehicle Purchase & Service December 26, 2018
We have purchased and maintained several vehicles at Star and are very happy with their service and dedication to their customers! Chris, Janine, Jerry, Steve and the all the others are helpful, honest, and reliable. Thanks!
Friendly Service, No Pressure
Edward Siebert Google Vehicle Purchase December 21, 2018
Good prices. Friendly service. No pressure. Helpful. They had my car ready the next day and all the paperwork ready to be signed.
Lorri Glen Google Vehicle Purchase & Service December 21, 2018
Ive had a great experience with everyone at Star beginning w/ buying my truck, then they mounted my running boards for me &yesterday getting my 1st Free oil change &check up. I highly recommend Star auto to anyone looking to purchase a vehicle.
Loved The Experience
Evelyn Lays Google Vehicle Purchase December 20, 2018
I would with no hesitation refer anyone to Star Auto Sales. I worked with Liza and she was very professional, great customer service skills and may I say she is exceptional at what she does. I recently bought a Honda CR-V and everything I asked for (detail, touch up paint, Buffed, etc.) was completed and always with a smile. Loved, the experience. I didn’t feel rushed or pressured and the price was great. I love my Honda and the service I received at Star Auto Sales. Thanks Liza and team!!!!!
Great Customer Service
Barnabas Car Gurus Vehicle Purchase December 15, 2018
They are experienced sale associates with great customers service.
Jim MacFarlane Google Vehicle Purchase December 15, 2018
Sent my nephews fiancee to see Liza, Steve and the gang at Star Auto. They were able to work with these young kids to find a car in the price range, reasonable financing and best of all smiles all around. They were able to take the car to their mechanic to go over it. Star Auto suggested this, ” our team is really good, and they are human, get it checked and let us know if we missed anything”. Nothing was missed, a low mileage, super clean car that runs great and is very safe. So happy with this referral. Thanks to everyone at Star Auto.
Top Notch Service
Tony Interlandi Facebook Service November 21, 2018
Top notch service department. Recently had oil change and full auto detail. Wife got a remote starter installed too. Highly recommend that you let Jerry, Chris and the service crew take care of all your auto service needs.
Number One In Connecticut
Yasser Salik Facebook Vehicle Purchase & Service November 21, 2018
The best dealer in Connecticut price wise and service wise number one in Connecticut
Open and Honest
Rose W Yelp Vehicle Purchase November 13, 2018
Used car shopping is a very stressful experience. It took me weeks. Initially, I did not think I could get a loan on a car but Gary managed to get it done. Liza was my Sales person. She did not pressure me and was open and honest about the history of the vehicles. I was able to test drive the cars on my own. Once I decided on a car Liza followed trough with things we had agreed on. Liza was a pleasure to work with and eased my stress. Then I took the car back in to have a car starter installed. Chris in Service was wonderful. Very helpful. He helping me set up my phone and understanding the computer things in my car. So far I can only give great reviews.
Very Reasonable Price
Karen Gianatti Facebook Service November 5, 2018
I had my car detailed last friday. It was so full of dog hair that was impossible to remove . My car was so clean after the detailing that there was not one piece of hair or speck of dirt to be found. Excellent job for a very reasonable price.
Kaitlyn Nolan Google Vehicle Purchase & Service November 1, 2018
I had an excellent experience with Star Auto Sales. Liza, in Sales, helped set me up with the car I had seen online and was great with her communication. Gary, in Finance, was super patient as he answered all of my questions and was very helpful the day we signed for the car. Finally, Chris in Service, made sure my car looked brand new and was in tip top shape. I couldn’t be happier and would definitely recommend the team at Star Auto Sales.
GuruXVXL6 Car Guru Vehicle Purchase November 1, 2018
Super Friendly and Knowledgeable
Randy Michalek Google Service October 25, 2018
It all started with my up keep of my truck. After struggling with cleaning my wheels, struggling with chemicals and having poor results. I decided to take my truck to Star Auto Sales for a detail. They gave me a great price and it was well worth dropping it off. It looks as good as the day I bought it. All the staff was super friendly and knowledgeable. Even better my detail was finished the same day I dropped it off. I would highly recommend you to use Star Auto Sales for all your detailing needs.
Jay Morales Facebook Vehicle Purchase October 18, 2018
Liza was great helping me trade my Audi for a beautiful Jeep Grand Cherokee!! The manager was also very helpful on making the trade possible. I love the fact that they truly want to help their customers and help them leave with the vehicle they want. Thanks Star Auto Sales!!
Ryan Hollembaek Google Service October 11, 2018
Dealt with Steve farmer and he was amazing only suggested what i needed and the quality of the work was top notch. Recommend them to anyone who needs a good mechanic.
Very Professional, Friendly & Honest
Laura Cars.com Service October 9, 2018
I go to Star for routine maintenance on my car regularly and I usually go through Chris who is very professional, friendly and honest about what my car needs and doesn’t need. He explains things in a way that I understand and not like I’m a mechanic. I’ll continue to go through them and have recommended friends and family to use them as well.
Good Experience with Sales & Service
Peanut Google Vehicle Purchase and Service October 8, 2018
Bought a car with Star in August. Had a no hassle experience and they were willing to work with me. Had an issue with it still under warranty and they took me in same day. Good experience with sales and service. Would recommend to a friend.
Respectful, Knowledgeable, and Personable
Kara Barcomb Facebook Vehicle Purchase September 15, 2018
I waited a very long time to write my review, because I didn’t want to jump the gun before really knowing the car I bought.. but now that I’ve had my vehicle for 6+ months, I feel ready lol.. I want to start off by saying that every employee I encountered was respectful, knowledgeable, and personable.. they were not pushy or abrasive and I never felt forced to close the deal.. Moving forward, I had one slight hiccup after I bought my car and the service department took me in instantly and stood by their warranty. I was very pleased! I have had no issues since, and have continued to bring my car to their service department for my typical routine maintenance. 10/10!
Google Vehicle Purchase August 29, 2018
Great staff…Liza and Gary very nice people
Don Rittman Facebook Service August 24, 2018
Serviced my car at Star, they went above and beyond to make sure my car was in great running condition without breaking the bank. Thanks.
Quick and Easy
Larissa Avino Google Vehicle Purchase August 22, 2018
I recently bought my car from there and I am very happy with it. Steve and Gary were great! They made the process quick and easy. I love my new car!
Overall Great Experience
Win Dixie Google Vehicle Purchase August 22, 2018
I bought a car from them about a week and a half ago and I must say one of the best experiences I have had thus far looking for a car. When I got there someone attended me right away and was very polite and professional I love the fact that they let you test drive the car without them going with you so that you can really feel the car and check it out to your nature without feeling pressured. And when I came back from the test drive I didn’t feel pressure to buy anything everything was on my terms which I love I feel like when you go to car dealerships they always try to pressure you to leave with something but I didn’t feel that way overall great experience and not to mention my car is doing great thanks again guys And a special thanks to Liza for all your help you’re awesome
Bruce Green Google Service August 15, 2018
In and out super service, great prices..
Customer Service Is Awesome
Tanisha Johnson Facebook Vehicle Purchase August 8, 2018
I have been a customer of Star Auto since 2007 when the doors opened! It is now 2018. I will continue to recommend Star Auto!
The customer service is AWESOME! Need a vehicle? Go and check out Star Auto I promise you Liza will hook you up!
Jim Cyphers Facebook Service August 8, 2018
Just want to thank Jerry and the service team for be honest and so helpful.
He went above and beyond our first service call. Please make sure to stop by and see there amazing staff.
Jerry thank you again for all your help today me and my wife are so thankful. Letting us know that the transmission is still under warranty was great news.
Jim & Krista.
Great Place to do Business
Elizabeth Joey Google Vehicle Purchase August 7, 2018
After a long and stressful time looking for a car, we ended up at Star Auto with low hopes. We had been strung along a few times and were done with the whole buying process before even starting. Steve and Gary were amazing. Made the process easy, listened to what we wanted and needed. They made it work and we walked out with exactly what we wanted and at the price we wanted. They communicated every step of the way and made it happen quickly which is what we needed. Great place to do business. Will recommend them to everyone.
No Pushy Salesman
Cortnie Alford Wiggins Facebook Vehicle Purchase August 7, 2018
I have nothing but positive things to say about Star Auto!!! No pushy salesman. Liza was attentive to my questions and never seemed bothered. And might I add Love my Honda Accord. Will definitely get another vehicle from here in the future.
Thanks you Liza
No Pressure No Hidden Fees
Michelle CarGurus Vehicle Purchase August 5, 2018
We recently had the pleasure of purchasing a minivan from Steve. It was a great experience and a no pressure no hidden fees. We already knew what we were looking for Steve showed us the Carfax and let us take it for a test drive. There was no hard pressure tactics and drive away very happy. We are telling all our friends about this great dealership
Quick, Efficient Service
Jasmine T. Jacobs Facebook Service July 27, 2018
Chris was great!! Quick, efficient service.
Stuart Horner Google Vehicle Purchase July 24, 2018
I dealt with Liza and Greg, Liza was friendly and helpful, I got to take out as many vehicles as I wanted with no pressure. everything else through financing and pick up was painless and easy. would definitely recommend to a friend, additionally the detailing department did a great job on the vehicle of the few blemishes that needed taken care of.
Very Kind and Helpful
Melissa Catania Google Vehicle Purchase July 22, 2018
My husband and I just purchased our 3rd car through Star Auto Sales. We deal with Liza everytime. She is amazing at what she does. She is like family to us now. Gary is the go to for the financial part of things. He was very kind and helpful. We use Star for all of our car needs and have and will continue to recommend them to everyone we know.
Victoria Morgan Google Vehicle Purchase July 20, 2018
I bought a 2014 Nissan Altima almost a year ago here, and it was the best decision I could have made. Not only was the customer service phenomenal, but the price was more than fair as well. I will def return in the future when its time to trade in! And I highly recommend coming here if you’re looking for a car!
Very Good Customer Skills
James Clint Google Service July 19, 2018
Air conditioning recharge place is clean and the employees very good customer skills _i will use them more often
Love this Place
Dianne Mark Google Service July 18, 2018
Service department was great. They gave my car priority service and fixed the issue in no time. They even gave me a complimentary oil change. Love this place.
Best Dealer I’ve Ever Dealt With
Aaron CarGurus Vehicle Purchase July 8, 2018
This was the best dealer I’ve ever dealt with. On car gurus or any other site highly recommend them
Aaron Tompkins Google Vehicle Purchase July 7, 2018
My wife and I just purchased the 2015 Dodge Grand Caravan SXT from Star Auto. We live in the Albany New York Region and traveled 109 miles to make this purchase which we located on CarGurus. From start to finish the dealership was excellent Liza our sales person was Top Notch. Gary was also great the finance manager took care of us in about a half hour. A few times service answered the phone prior to sales opening up and they were very professional as well. Being a person who grew up working in a garage and detailed cars for many years also worked on cars for many years I have not seen this level of commitment from any small sales Center or Mega sales Center. Our Caravan was delivered with all brand new fluids totally topped off it was cleaned so immaculately it was hard for me to believe and it had for new rotors and all new pads for the brakes I couldn’t believe it in the price we paid many companies were selling junk for that price. I highly recommend this company and I hope that day stay true to this type of conduct.
Chrissy Savaria Google Service July 2, 2018
Best Car Detail!!!
Customer for Life
cecelia francis Google Vehicle Purchase July 2, 2018
Star Auto Sales, Is the home for car buying, experience, maintenance. I bought a car from them for the first time and I must say I am a customer for life. The professionalism and caring nature is what sold me. You always want that feeling like you’re at home with people who care. Liza, Gary and Chris thank you for everything. I will and have recommended Star Auto Sales as the place to go to. They will go beyond your expectation that what I call V.I.P. Service Thank you all, You Customer for life, Cecelia F.
Wonderful No Pressure Experience
Maria Robinson Facebook Vehicle Purchase June 30, 2018
Thank you to Liza and Gary for helping us get a car that works for our budget and family. This was such a wonderful no pressure experience. Thank you for your patience while we were figuring out everything. Would highly recommend this place to anyone who is looking for a great car purchase experience.
One of the Best Car Buying Experiences
Dianne Mark Google Vehicle Purchase June 27, 2018
What a smooth and easy process. Liza was friendly and informative. She sold me a great car and Gary made the financing piece so easy. They were knowledgeable, honest and upfront. They delivered on every promise that was made. One of the best car buying experiences I have ever had. Thank you
Simple and Stress Free
Kaylin Anne Google Vehicle Purchase June 23, 2018
I literally just walked off the lot today with a vehicle and I’m absolutely recommending Star Auto Sales to anyone looking for a car. They made the whole process simple and stress free! Liza and Gary were absolutely amazing with the entire purchase and I highly recommend!! Thank you guys!
Really Recommend to Others
Jon Z Google Vehicle Purchase June 11, 2018
I recently purchased a Nissan Maxima and the car has low mileage at a affordable price thanks to Liza and her team for making it an easy process versus other dealership that only gives you the right service depending on your credit. I went in already knowing what car I wanted even though my credit wasn’t great They still gave me the best service, star auto made it happen I left happy and would really recommend to others. Thank you
Friendly Staff, Quality Cars and Great Prices
Eugene Krakowski Google Vehicle Purchase June 10, 2018
Friendly staff, quality cars and great prices. I copied the friend while they bought a car a couple of days ago at this dealership and I have to say I will be here myself soon to trade my car in as well. Good job guys
Pleased with the Great Customer Service
Jay Google Vehicle Purchase June 7, 2018
One of the best dealerships in the state. The staff was very friendly and answered any question I had. The car I bought was a 2014 Nissan Altima I’ve had it for 3 months and it’s still by far one of the most affordable deals there is in the state. The price for this car was not only great for me, especially being a college student but they also include two additional oil changes free of charge for the payment of the car. In addition, the process of buying the car was very smooth. I’m happy I got a nice car but I’m more pleased with the great customer service I received. If you need a car please come check out Star Auto Sales in Meriden!
David CarGurus Vehicle Purchase June 2, 2018
So far so good. The salesman was very quick to get back to me with my questions. I have an appointment later today to test drive the Tahoe.
Car Buying Experience as Stress Free as Possible
Monique R Cars.com Vehicle Purchase June 2, 2018
Thank you LizaG. for making my car buying experience as stress free as possible. Would recommend family and friends without a second thought. Thanks once again star auto. Ps love my new infiniti
Cecelia Francis Google Vehicle Purchase May 25, 2018
Liza and Gary great service!
The Best Place to Buy a Car
Bella Cotaj Google Vehicle Purchase May 22, 2018
Highly recommended. If you need a car go here, employees are amazing special(Jerry). They treat people right. You won’t be disappointed. The best place to buy a car.
Great! process was Smooth
Kelly CarGurus Vehicle Purchase May 22, 2018
Liza was great, process was smooth and in a timely manner. I drove my car home the same day, I would recommend star auto sales.
No Pressure Buying Experience
Sandy Braccioforte Facebook Vehicle Purchase May 20, 2018
Thanks for the awesome no pressure buying experience.
The week before we were literally chased through the lot at another Dealership in town, after telling them we would like to look without being bothered. It was nice to be able to walk through the lot at Star Auto without someone breathing down your neck.
We were given the keys to the car I was interested in and told to enjoy and off we went. Car was running low on gas and we wanted to go on the highway, so we returned to lot and they without hesitation went and filled up the tank so we can continue our test drive.
Even though it was past closing by this time, they not once said its late and we are closing. Now that’s how you do business.
Thanks to Steve and Gary who were more than helpful during the whole process.
Would definitely recommend Star Auto for your next car buying experience.
Jose CarGurus Vehicle Purchase May 17, 2018
Would buy again from this dealership, very professional.
Amanda R. Yelp Vehicle Purchase May 17, 2018
Liza and Gary were extremely helpful while looking for a Dodge Gran Caravan! Thanks to them, I was able to leave with my new car in a speedy matter.
Short & Sweet
Ken Larose Google Service May 14, 2018
Family Like Atmosphere
Paul T. Yelp Vehicle Purchase May 14, 2018
I was in the market for a new commuter car and came across a 2015 Kia Optima with only 18,000 miles on it!! The car was priced so well that I had to call and get more information on it. I talked to Steve, he was so professional and pleasant to deal with. He answered all my questions without any hesitation. I decided to go to Star Auto and take a look for myself. I arrived and was greeted by Steve and Gary with big smiles and enjoyed the family like atmosphere. I took the car for a test drive and was very happy with the car. There was no haggle or pressure by Steve, he was very pleasant. I picked up the car the very next day, with brand new rotors. They advised me that the rotors were bad when they went through their safety inspection. The paperwork I did with Gary was so simple. Everyone at Star Auto made my purchase so easy!! My car only came with 1 key fob, I asked for another key and they said they would order me another one. I talked to Jerry the service manager and he was also very professional and nice, he made an appointment for a locksmith to come to MY HOUSE and cut me another key. Overall I am VERY VERY happy with the customer service I received at Star Auto and I would definitely recommend them to anyone who is in the market for an almost new car. Thank you to the team at Star Auto!
Neftali Matos Facebook Vehicle Purchase May 5, 2018
They hooked me up. It was fast and easy. I really couldn’t believe how easy it was. Im still kinda in shock. Liza is the BEST!!
Great to Work With
Andrea Loin Facebook Vehicle Purchase May 5, 2018
We just purchased a 2015 Optima from Star and could not be happier. Steve and Gary were both great to work with and made the process so simple! We will be buying from them again!
toddsouza CarGurus Dealership May 3, 2018
The dealer responded immediately, however the dealership ended up being over 2 hours away, a little too far too travel for a car.
Best Car Shopping Experience
Catherine Gonzalez Facebook Vehicle Purchase April 26, 2018
The best car shopping experience I’ve ever had! Never met a team of such confident and “we will get it done” people. Thank you to Liza and Gary for making me feel so confident and trusting during this car buying process. I would highly recommend star auto and I’ll be referring people here as well! Thank you again for getting it done for me!
Takes the Fear Out of Purchasing a Used Vehicle
Kelly Valenti Facebook Vehicle Purchase April 20, 2018
I just purchased a 2015 Kia Optima from Star Auto and I cannot say enough good things about this dealership! Steve “Zig” Zanetto was very prompt at following up on emails I had sent with questions and made me feel very relaxed and not pressured when I came in to take a test drive!
I bought the car and it only has 5,400 miles on it, it is like a brand new car!!!! There was no place comparable in price to Star Auto as it was almost $3,000 below KBB and about $1,500 below Wholesale price. It was even priced below the trade in value!
There is still a 2-year factory warranty, but Star Auto also gave me a 60 day/3,000 mile warranty. This takes the fear out of purchasing a used vehicle for sure!
Financing was also painless. Gary Lapointe worked through the whole process for me and even though I don’t have the best credit, I was approved for a loan with a very reasonable monthly payment.
I picked up the car yesterday from Gary and they did a safety check, detailed the car, and gave me a full tank of gas (also they are providing my first oil change free of charge, which was a nice surprise).
I bought my last car 4 years ago from Star Auto and will most likely be returning for any future car purchases. Thanks again Star Auto!
Star Auto is Unique
Nate Shaffer Google Service April 11, 2018
Star Auto is unique in all that it has to offer. The sales staff are helpful and direct. The service area is amazing. There was no attempt to upsell services I didn’t need. The service area is thorough and knowledgeable. If you are looking for a place to order and service you next vehicles, stop here first.
Keith Catania Facebook Service April 7, 2018
Had work done there on my ford escape which I bought from there. The employees look out for the customer and that is why I will always go there no matter what.
I Couldn’t be More Happy with the Way Things Went
Molly Oeffner Google Vehicle Purchase April 7, 2018
After searching online for days I found Star Auto Sales and they had the exact 4runner I wanted at the perfect price. I was extremely hesitant to buy a used car that wasn’t a big name dealer lot, this was my first time buying a car without having my dad do all of the talking. After going to a local Toyota dealership and having a headache within 5 minutes of walking in and trying to be sold a car that I’m 95%sure had something wrong with it I was even more hesitant to come to a used car lot. Boy was I proven wrong. Before making the drive out I researched them online and saw the reviews on every site, 4-5 stars… Everywhere!! People only review when they’re mad or over the moon in happiness. Well, I’m over the moon. I went in to test drive with a friend, was handed the keys and hit the road, no pre ‘pep talk’ pushy sales pitch was given, the hesitation quickly went away. LIZA was very relaxed and didn’t BS her way to a sale. I knew what the carfax said and she went over it with me again while explaining the service shop does a 120 point check of cars that are for sale on the lot. Way more than the Toyota dealership could tell me. I was given a quote for my trade in that was lower than Toyota but I know why Toyota was trying to play into getting me in the car. The quote was extremely fair and I knew it, they have to make a profit somewhere. GARY, the manager, was sitting at the desk also helping out and very kind. Liza, Gary, and I reached a deal… And QUICK, but not the quickness that leaves you walking away questioning everything. The next day I drove out again to pick up the car that they had detailed and she was beautiful! On the second day I went in and signed the paperwork with Gary and did not feel like I was getting screwed. He was very good at explaining all of the paperwork, completed inspections, and warranties. I am active duty military and will be moving before the warranty is up so we discussed that I can call them if something happened and I’d be taken care of. I see the few complaints people do have are on financing. I walked in with a check from my bank and did not have to deal with that side of this business. That’s a delicate thing to have to handle when you’re relying on other banks to get you lower rates and trying to make the customer happy while they’re anxiously spending so much money. Being in the military some big businesses see you as a dollar sign and will treat you like a quick sale. There are several dealership we are warned about not going to because they are notorious for shady business practices with military members. Lastly, I’d be happy to pay the dealer fee x5 to stay out of the awful DMV’s of CT. Being military in CT I am offered a lower sales tax that Gary was familiar with and knew how to get the process and paperwork started. That extra paperwork makes it a real pain in the ass when they have to get my registration and for that I’m thankful that I don’t have to deal with it. I was sent home in my new car with dealer tags and they will mail me my plates when they’re ready! Thanks so much Liza and Gary for the awesome experience. I couldn’t be more happy with the way things went. See you guys for my last oil change before I hit the road this summer!! – Molly O.
Michael CarGurus Vehicle Purchase April 5, 2018
Great experience, great car, highly recommended.
Makes You Feel like Family
Gary B. Cars.com Vehicle Purchase & Service April 3, 2018
I purchased a Dodge pickup March 27,2018. Steve and Gary made the sales and financing as easy as possible. Jerry the service manager had the truck serviced and shining like new! What a great team, experienced and professional. I highly recommend this company. Makes you feel like family.
Highly Recommend Star Auto Sales
Suzi Wilson Zadroga Facebook Vehicle Purchase March 30, 2018
Would highly recommend Star Auto Sales in Meridan. From the salesperson Liza and the finance guy Gary they were both very helpful and answered all our questions (even when we called a dozen times or more.) Ended up getting a Ford Escape for my husband. Liza and Gary were very helpful in getting us into a safe and reliable car. And Thank you to the people that you don’t see behind the scenes. The mechanics and whoever detailed the car. Awesome job. Thanks again. We will talk again I’m sure.
Comfortable and Welcoming Environment
Iesha Pama Facebook Vehicle Purchase March 29, 2018
So, I must say thank you to Liza and Gary for hooking me up this week! I walked into a comfortable and welcoming environment, unsure of it all, and I honestly thought I wouldn’t be walking out with something but they were on my side! I cannot thank you guys enough for giving me the opportunity to Drive off of your lot with my New baby!!! You guys are awesome and I would recommend anyone to make them your choice when buying or financing a vehicle. I also found out I’m actually naturally funny lol! Thanks again!!!
Anthony Interlandi Google Service March 29, 2018
Star Auto did a great job detailing my Jeep and father in-law’s car.
Highly Recommend Star Auto Sales
Suzi Wilson Zadroga Facebook Vehicle Purchase March 28, 2018
Would highly recommend Star Auto Sales in Meridan. From the sales person Liza and the finance guy Gary they were both very helpful and answered all our questions (even when we called a dozen times or more.) Ended up getting a Ford Escape for my husband. Liza and Gary were very helpful in getting us into a safe and reliable car. And Thank you to the people that you don’t see behind the scenes. The mechanics and who ever detailed the car. Awesome job. Thanks again. We will talk again I’m sure.
Service is Awesome
Keith Catania Google Vehicle Purchase & Service March 18, 2018
Bought my last two cars here. Service is awesome and I will continue to buy and bring my cars here
Star Auto is Unique
Nate Shaffer Google Vehicle Purchase & Service March 18, 2018
Star Auto is unique in all that it has to offer. The sales staff are helpful and direct. The service area is amazing. There was no attempt to upsell services I didn’t need. The service area is thorough and knowledgeable. If you are looking for a place to order and service you next vehicles, stop here first.
Tina Ross Google Service March 12, 2018
Great service, friendly & knowledgeable staff.
Holly Dettore Google Vehicle Purchase March 12, 2018
I purchased a used vehicle from Star Auto Sales about a month ago and so far everything has gone smoothly! I was forced to abruptly get a new car and was not looking forward to it. I worked with Gary and he was awesome – very upfront and willing to answer any questions that I had along the way. There is no-haggle pricing, making it an easier experience as their cars are priced very fairly. The staff are very responsive and easy to get in touch; I appreciated how willing they were to work around my schedule. I’d recommend anyone looking for a new car to check them out and ask for Gary – he’ll get you some great financing!
Should be Rockstar Auto because They ROCK
Kenneth Car Gurus Vehicle Purchase March 10, 2018
These guys put customer service first. They always greet new people and I had a great experience. Found the car I wanted online, I drove down, they let me test drive it with my family BY OURSELVES! Steve is THE friendliest guy and Gary the manager gave my family a great deal on our new Subaru Legacy! Definitely, recommend this dealership. These guys should be Rockstar auto because they ROCK!
Star Auto is Absolutely Amazing!
Sarah Campbell Facebook Vehicle Purchase March 1, 2018
Star Auto is absolutely amazing! I was under so much stress trying to find a new vehicle for my family before my third child came. Time was running short and my credit was less than sparkling so I was worried about getting approved. I found my dream car at Star Auto and thanks to the AMAZING team there I drove off in my 2015 Highlander XLE only two days later! I probably could have gotten it the next day but due to my work schedule I couldn’t make that happen lol. A huge thank you to the team at star auto! Liza and Gary, you guys are the best! I will send everyone I know in need of a vehicle to star auto! Can’t say enough good things about them!
Steven Google Vehicle Purchase March 1, 2018
Steve was very helpful and ensured that the sale went through effortlessly. Price was extremely competitive also.
Friendly & Polite
Teresa Car Gurus Vehicle Purchase February 20, 2018
I was very pleased with my experience at Star Auto. The staff was very friendly and polite. Thorough in answering all my questions and explaining every detail. I got my vehicle with low miles and a great price. The process went very quick and smoothly. I highly recommend Star Auto. Thank you Steve and Gary! I love my Highlander!
Top Notch Service
Bethany Horbal Google Vehicle Purchase February 1, 2018
Very happy with my experience buying a Subaru. Liza helped me find the perfect used car and made sure it was in tip top shape before I drove away in it! Top notch service, you can tell they take pride in the cars they sell. Thanks!
Kacper TheFG Google Vehicle Purchase January 26, 2018
Staff is amazing, they will always do their best to find the perfect fit for you. Gary was a huge help and answered all of our questions. Cars all look great and have low mileage. Definitely recommend this dealership to anyone who is looking to buy top quality cars!
Alicewonde37 Car Gurus Service January 26, 2018
Did Everything They Could to Get a Good Deal for Me
Nwankwo Chukwunonso Facebook Vehicle Purchase January 19, 2018
I don’t know where to start. So I came back from my vacation, my vehicle broke down and I need to get back on road for work. I called almost 10 car dealerships including one in Texas hoping that I will get something good. When I called Star Auto Sales Car dealership, I spoke to Lisa Gonzalez the sales Associate who was very nice to me. She assured me that Subaru Legacy is a nice car with a good mileage. Next day I took taxi there to see things for myself, when I got there I met Gary LaPointe F&I manager, he showed me the car and explained everything i need to know about Subaru Legacy including its CarFax history. He is good guy to work with Lisa. They did everything they could to get a good deal for me from the Credit union Bank who financed my car even when I didn’t have a good credit history. I am taking my time to recommend them because they deserved a good recommendation. I want to thank Star Auto Car dealership located at Meriden CT, you guys are great with wonderful and well experienced customer care service Sales Associates. I recommend them to anyone who is looking for a reliable car without ripping off your pockets.
Excellent from Start to Finish
Jeff Devilbiss Cars.com Vehicle Purchase January 10, 2018
My buying experience at star auto was excellent from start to finish. The vehicle was in great condition, just like the website and salesman said. I wish all my car buying experiences went this well.
GREAT to Deal With From Beginning to End
Melissa Mascola Google Vehicle Purchase December 25, 2017
Everyone was GREAT to deal with from beginning to end. Never felt any pressure to “make a sale” and were patient while we were looking at what options we wanted….All very nice cars with a variety of different makes, models, years, and mileage. It was an easy decision though as my husband has continuously chosen to drive Camry’s since I bought him his first one 18 years ago!! This is the 3rd car we have purchased here & my niece’s car and couldn’t be any happier with our decision and have every intention of returning for our 4th!! They also have a service dept. that we get our oil changes, tire rotations, etc!! If they have the vehicle you’re looking for, I’m sure you will be as happy as we are!!
Best Experience Ever
Christiana Car Gurus Vehicle Purchase December 23, 2017
I had the best experience at Star Auto. Steve was very helpful and knowledgeable about the 2014 Honda CRV. Everything went so smooth and fast from the beginning process to the end. Thank you Steve and Gary! Best experience ever.
Care About Their Customers
Josette Sanchez Google Vehicle Purchase December 17, 2017
Liza and the staff knew I had a budget,especially with having a child money can be tight. At first my monthly payments was going to be 280.00 a month that same day I went home to bring my son to his appointment when I came back my new car was ready for pick up and they were able to actually bring my payments lower!!! Their customer service is phenomenal and they really do care about their customers a 100%. I felt welcomed, cared for, and what i wanted actually mattered to them. I would recommend this place to everyone and the sales person Liza did such a amazing job! Thank you guys for putting me and my son in a safer Car especially a dependable car. I hope you guys have a amazing holiday!!!
Great deals! That’s why we always go back!
Terry Piccolo Google Service and Sales December 13, 2017
Always a great staff – both sales and service. This is about my tenth year, and just purchased about the 8th car for different members of the family. Great deals! That’s why we always go back!
Honest, Authentic, Courteous and Fair
Roberta Schramm Google Vehicle Purchase December 13, 2017
This was the best experience I have ever had! Honest, Authentic, Courteous and Fair!!Steve was a fantastic salesman and explained everything in such detail. Thoroughly thrilled with the friendliness of the manager and entire staff. I can’t thank them enough for restoring my faith in believing buying a car doesn’t have to be a nightmare!!
Good Work & Good People
Jennifer Brasile Google Service December 12, 2017
My father is good friends with people that work there, and last minute needed my car fixed and didn’t know if he would be able to fix what needed to be done, but he worked on it all day and night and made sure the next day it was good! Thank you so much Star Auto, good work and good people for sure 👍
Brendan Kudzy Facebook Vehicle Purchase December 2, 2017
I had an outstanding experience at Star Auto Sales…my saleswoman Liza was extremely informed, personable and eager to help me in any way I needed. The entire process was smooth and flawless, and I was able to get a great price on a car I’m proud to own. I’d recommend Star Auto for their willingness to make sure the customer is treated fairly and is aware of exactly what they’re paying for, traits that can be hard in the car-buying world. Thank you Star Auto!
Perfect for what I need
Don Martin Google Vehicle Purchase November 30, 2017
I drove all night from Michigan to purchase a low mileage ext cargo van. It was well worth the trip , the van was perfect for what I need. I am very happy with the service . Would highly recommend
Paula Savard Darin
Paula Savard Darin Facebook Service November 24, 2017
Have been using the Service Dept at Star for over 4 years. During this time I have always found them to be honest, friendly and deliver the car when they promise. They have always been upfront with me and told me when I didn’t need services that I thought I did. They always go the extra mile and provide outstanding customer service.
Dorene Sikorski Facebook Vehicle Ownership November 20, 2017
Star Auto has been my go to for car purchases and service. I had the opportunity to test drive multiple cars the Nissan Murano too I loved the car. The entire sales team was professional my sales person Liza was filled with knowledge and worked with me to find the right car. When I found the car of my choice I completed an application for a loan. No surprises just professional people working at a family business. I am so excited while I didn’t choose the Nissan Murano, I did choose the Ford Escape. I want to thank Liza and the entire Star Auto team.
Awesome Dealership and Service Dept
Michelle Bender Google Service and Sales November 17, 2017
Awesome dealership and service dept. I bought my car there 2 years ago and I couldn’t be happier. The staff and service is the best I have every seen and the prices are amazing.
Everything Always Goes with out a Hitch
Dave Giarratana Facebook Service November 15, 2017
Star auto is a wonderful place for all your needs. My girlfriend, my father and my self come here for work to be done and everything always goes with out a hitch. They always give a perfectly scheduled time on such short notice. I would definitely recommend anyone to come down with whatever it may be they need.
Stand Behind the Quality of Each Vehicle
Mark Mascola Facebook Vehicle Purchase November 14, 2017
I highly recommend Star Auto Sales when purchasing your next used car, truck or van. I recently purchased my 3rd car from them and I love the car. They have a great selection and stand behind the quality of each vehicle. The nicest part of the purchase was dealing with Liza. She was not only professional but also friendly and made the whole process easy and a pleasure. The next time you are in a market for an used vehicle make sure you see Liza. You will be happy you did.
First Class Vehicles and a First Class Staff
Tym Skyn Google Vehicle Purchase November 14, 2017
Nobody likes dealing with car dealers… Until you go here! No vultures at star auto. First class vehicles and a first class staff. I fell in love with a Honda CRV but thought I’d never get a loan. They got me a loan and i got my car. With my bad credit i have a high interest rate (my fault and knew it was inevitable). Gary the credit manager took the time to give me financial advice to get a lower rate later. Liza makes you feel like you’ve known her forever and i never felt pressured. It was almost uncomfortable how comfortable she and Gary made my experience feel. I guess if i had to complain about something id say they could’ve given the car to me for free but… I’ve driven my car for 2 months and still cant believe its mine and how easy it was to get it! Thank you Star Auto!!!
Recommend this Dealership to Anyone
Donna Car Gurus Vehicle Purchase November 14, 2017
It was an absolute pleasure! Liza greeted me with a smile and couldn’t have been more helpful! The car was everything they advertised it to be and for me it turned out to be the perfect fit. I am still in the process of securing the purchase but I have every confidence that the delivery will be as effortless as the sale. I would recommend this dealership to anyone! They are good people.
No Games, No Gimmicks
Jenn Murdock Markoja Facebook Vehicle Purchase November 9, 2017
What a wonderful experience! My previous vehicle went without any warning, so a very stressful situation turned out to be a very easy fix thanks to the staff at Star Auto. When I went in, the sales man showed me exactly what I was looking for in my price range and within an hour, I was a very happy customer! It could not have gone any smoother. No games, no gimmicks, they really just want to make sure you walk out happy. I will definitely return in the future. Thank you again Star Auto!
Treat You Like a Real Person and Not Just “Dollar Signs”
Kellie Secore Google Vehicle Purchase November 6, 2017
I have been to a few dealers in the past and had horrible experiences. I didn’t know what to expect all I know was I was in desperate need of a reliable vehicle. I was referred by a friend. Star Auto is by far the best one..the best experience I have ever had. Approval process was fast, vehicles are in excellent condition. The best part is they really love what they do. They treat you like a real person and not just “dollar signs”. They did wonders for me and my family! I never thought I would be driving a beautiful car like this. I worked with Steve Z. and Gary! They were so friendly and down to earth kind of guys! I will definitely do business with them in the future, and never go anywhere else. There were some minor issues that came up, but it comes along with the process of buying a car. However, it was quickly handled and addressed. The amount of effort they take with their customers is unheard of. My loyalty will always be with them. I love my 2014 Kia Optima Hybrid. I can’t thank you guys enough!
Star Auto Sales Will Ensure You Leave with the Car of Your Dreams
Asia Lewis Google Vehicle Purchase November 4, 2017
Liza and the Star Auto Sales Team are AMAZING!!! With the assistance of Liza, the car buying process was quick and easy. Liza was able to find the perfect car for me and I couldn’t be happier. If you are looking for an affordable and reliable car, Star Auto Sales is the place for you. I would recommend Star Auto Sales to everyone; No matter your situation Star Auto Sales will ensure you leave with the car of your dreams…Thank you again Liza!!!!
James Sseru Facebook Vehicle Purchase November 3, 2017
Liza is a great salesperson and and star auto sales is a great place.
Daoneandonly Msp Henry Facebook Vehicle Purchase November 3, 2017
I have been purchasing my vehicles from Star Auto since 2009. I must say I feel like part of the family. Liza Goes above and beyond to assist with getting you into the vehicle you want. I Highly recommend her when you decide on purchasing your next vehicle….
Staff is Extremely Friendly
Edfannie Santiago Facebook Service and Sales November 3, 2017
I’ve been a loyal customer for many years and must say I’ve always had a good experience. Staff is extremely friendly and service is great. Would recommend to all my friends & family.
Fior Gonzalez Facebook Vehicle Purchase November 3, 2017
I had a good experience there and Liza is a great salesperson and so is everyone there star auto is a good place to get a great car
Would definitely recommend them!!
Mary Fisher Facebook Vehicle Purchase October 26, 2017
Second time doing business with them. Steve and Gary make sure the customer is happy. Not pushy at all. Would definitely recommend them!!
Such An Easy Experience
Jessica M. Cars.com Vehicle Purchase October 21, 2017
Steve was extremely responsive and made the process of buying our car quick and easy. He didn’t try to upsell us or charge any hidden fees. He let us take it for a test drive alone and test out our car seats to make sure they fit. Gary in finance bent over backwards to get us the best terms and monthly payment! Everything was such an easy experience and we absolutely LOVE our car. I will definitely return for our next vehicle purchase.
5 Stars Hands Down!
Audrey Dawn Facebook Vehicle Purchase October 18, 2017
The people are courteous, respectful and pleasant to work with. I never felt pressured into purchasing a vehicle when I visited them today to test drive a couple of vehicles. They deserve 5 stars, hands down!
A Great Dealership to Buy a Car
Valencia Mckoy Facebook Vehicle Purchase October 12, 2017
I had a great experience . The manager Gary and Steve were very professional, straight forward and helpful ! My car was prepared very well . This is a great dealership to buy a car .
EASIEST Car Related Situation I have Ever Been In
Alexandria Sparks Google Service and Sales October 12, 2017
I have been going to Star for a little over a year for maintenance of my car. Chris has always been extremely helpful when I bring in my car and is able to get everything fixed! I recently went in to get my car checked out to be able to pass my upcoming emissions test just to find out that the frame of my car was rotted and no longer safe… I then went to Liza in the sales department and she was able to give me straight forward information about what my options would be and how she could help me out.. She showed me what I would be able to afford and answered all of my questions. Liza never made us feel rushed or forced into anything. The next day I sat with the finance manager Gary and signed a few papers and walked out with a newer vehicle! This experience was the EASIEST car related situation I have ever been in. And also, on top of all of that, everyone was PLEASANT and a joy to work with!!!
Professional Independent Car Lot
Troy Lewis Smothers Facebook Vehicle Purchase October 10, 2017
I have never met a more professional Independent Car Lot. Amazing people to do business with.
Omar Car Gurus Service October 5, 2017
Great service thanks!
Victoria M. Star Auto Sales Vehicle Purchase September 30, 2017
I recently bought a car here and I would highly recommend it to anyone else looking to buy a quality used car. Excellent service!
Outstanding Customer Service
Christian Mack Google Vehicle Purchase September 28, 2017
Awesome dealership with awesome staff!! These guys and gals made my vehicle purchase quick and painless with outstanding customer service and great deals!!they will really take good care of you!! Definite recommendation on my behalf!
Easy & Professional
Laura Beeman Facebook Vehicle Purchase September 20, 2017
Recently visited the dealership and purchased a 2014 Honda CR-V, our second vehicle from there. The experience was, once again, easy and professional. Liza Gonzalez, our Sales Associate, was extremely helpful and Gary LaPointe made the financing process as easy and understandable as possible.
What brought us back to Star? The wonderful follow up provided after the sale and the professional Service Dept. headed by Chris Nolan. Would always recommend anyone to visit this business for a quality pre-owned vehicle.
Service & Sales
Djlisa Bost Facebook Service and Sales September 11, 2017
I like the staff at Star…from Service to Sales people…
James Car Gurus Vehicle Purchase September 10, 2017
Liza was an excellent source of information and not at all pushy.
Jimmy F Cars.com Vehicle Purchase September 3, 2017
Salesman Steve was extremely honest and helpful. Driving 3.5 hours based on salesman description was pleasantly accurate and well worth the travel. Gary was very helpful obtaining financing for a out of state customer. The three concerns I had about the vehicle were professionally corrected on a timely bases. When picking up van it was actually nicer than expected. Thanks to all
Eric Slater Cars.com Vehicle Purchase August 31, 2017
Great staff highly recommended would definitely do business with them again
Jessie Cars.com Vehicle Purchase August 26, 2017
Staff was friendly and they did not push me to purchase a vehicle. They made the process very easy and simple. The vehicle I purchased had a few scratches on it but they did a great job taking care of them along with detailing and cleaning the car I would purchase here again in the future .
Rich Ciamarra Facebook Vehicle Purchase August 13, 2017
So many great things to say about the Star Auto Sales team. What made it great for me and my daughter was the entire experience simple. After visiting several other dealers, this is the one. It was simple things that made the experience as good as it could be. Here are a few reasons. When I called inquiring about the vehicle, they answered the phone promptly and the vehicle was outside waiting for us to take a look. The test drive was not presented with a sales pitch. The car was ready as promised and the buying process was simple, easy and the type of experience you are looking for when buying a car. These are genuine people who you want to do business with.
Alison Wisbrock Google Service August 8, 2017
Great friendly service!
Google User Google Vehicle Purchase July 28, 2017
They sell used cars well below book values. Friendly with no pressure.
Pat Pavlick CTStarAuto.com Vehicle Purchase July 25, 2017
A note of thanks for the courteous and efficient services rendered during my recent purchase. As I said before, the car sold itself. But the kindness and patience you demonstrated toward myself AND my sons is greatly appreciated. I hope you will convey the same message to Gary. I do not have his email address or I would do it myself.
It is safe to say I am a satisfied customer!
Thank you again,
Frank Car Gurus Vehicle Purchase July 25, 2017
i will do business again with this dealer
Experience was Exceptional
Mark Car Gurus Vehicle Purchase July 13, 2017
Star Auto was a great place to buy a car. Everyone was very friendly, the prices were great, and the overall experience was exceptional.
The Best Car Buying Experience I have Ever had!
Madeline T Yelp Vehicle Purchase July 12, 2017
The best car buying experience I have ever had! My husband and I came to see a car with our 8 month old daughter. They let us look around the lot without breathing down our necks.
It really was so low pressure and I felt totally free to make the best decision for us, which means we walked out with exactly the right car. And Liza was beyond helpful during the entire process. I honestly can’t imagine buying from anywhere else in the future and I will definitely be using them for service!
Highly Recommend Star Auto
Priscilla Ruperti Esposito Facebook Vehicle Purchase July 9, 2017
Thank you Gary & Liza! It was a pleasure to do business with you all. You made a difficult situation easy to deal with. I highly recommend Star Auto.
Dealership a 10
Janek Siwiński Google Vehicle Purchase June 22, 2017
Wide selection of quality cars and a well informed staff made my experience with this dealership a 10 just like the car I have purchased through them.
Well Worth a Couple of Ferry/Train Rides
Thomas Provencher Facebook Vehicle Purchase June 9, 2017
Just like to thank Liza and the awesome team at Star Auto Sales. Their commitment to excellence in making sure their customers get the right fit at the right price was unparalleled! I had done a lot of research and Star was the only place where my “dream deal” could be found! It was well worth a couple of ferry/train rides from Long Island for this to come to fruition! Thanks again Liza and Gary!
Short & Sweet
Wagner Car Gurus Vehicle Purchase June 6, 2017
Outstanding Customer Service
Jenna D'Angelo Google Vehicle Purchase June 4, 2017
Star Auto is honestly such an amazing used car dealership with outstanding customer service. I went here with my father in search of my first car and I fell in love with the Jeep Patriot they had. From that point on Liza took such great care of us and helped us immensely along the way. I want to say a huge thank you to her for making this car purchasing experience a great one. If I ever need another used car or anyone I know does I will definitely recommend and go back to Star Auto!!
Family Type of Atmosphere
RICHIE D Cars.com Vehicle Purchase June 4, 2017
…I recently purchased a used car from Liza at Star Auto Sales…I was referred by one of the Mechanics Jerry whom I had the pleasure of working with in the past…I was hoping the experience was special because I was purchasing my Daughters first vehicle….well simply put….my experience far exceeded my expectations…..Liza was “THE BEST”and the fact that Jerry safety inspected the vehicle put my mind at ease he is a “TRUE PROFESSIONAL”…..also the F&I Manager Gary was extremely top notch and very personal…….my experience from beginning to end was second to none…..and I can make this statement with honesty because I have over 25 years of experience working at Car Dealerships….this Dealership provides a huge inventory of many different types of Vehicles while at the same time provides a Family type of atmosphere……which believe me…in this day and age is an art form…..
Thank You All
David Milner Cars.com Vehicle Purchase May 26, 2017
I am very excited about my 2014 Toyota Camry I purchased @ Star Auto in Meridan CT. The service was prompt and efficient and my salesperson, Steve, was cordial and very helpful. Thank you all for a life changing experience
A HUGE THANK YOU
Lori DeLude Google Vehicle Purchase May 25, 2017
A HUGE THANK YOU to Gary at Star Auto. Wow. I totalled my car last week ….so I had no trade in. If that wasn’t enough, I was still on a loan with my ex … And with credit history the odds were against me.
Gary treated me with integrity, and let me know he WOULD get me approved. That being said … He knew which car I wanted most for my family … And made it happen.
An HONEST, no pressure, fair customer-oriented transaction. Let me tell you .. I’ve bought from the “major” dealerships in the past (Honda, Hyundai) but this was different. Star’s/Gary’s primary concern was ME .. my family needs and financial needs.
I look forward to coming back for regular service. This is a dealership to have a relationship with, long term.
Best Car Shopping Experience Ever
Nadia Rivera Facebook Vehicle Purchase May 24, 2017
Liza Gonzales you are a Super Star! I must say that this was my best car shopping experience ever. You were informative, knowledgeable and very thoughtful. You listened and delivered and the best part you are totally Bilingual!
Fantastic Customer Service
Nadina Saylor Car Gurus Vehicle Purchase May 23, 2017
I just recently purchased my new car through this dealership, and I absolutely love it! Fantastic customer service, they were more than happy to help me get exactly what I wanted. I got the car I wanted and for a great price! Highly recommended!
Harvey & Jo-Ann Card Cars.com Vehicle Purchase May 19, 2017
This is the absolute by far the best experience ever buying a used car from a used car lot. The sales people service people and all other people at this dealership were absolutely fantastic. Forget about Allstate and being in good hands. This is the model that should be used for the experience at this dealership. Me and my wife are extremely happy and would go there again for sure.
Robert Fiamma Google Service May 4, 2017
Very good service
Great Customer Service
Kristin G. Yelp Service April 26, 2017
Car just went in for brakes a few hours ago, haven’t gotten it back yet but ready to give these guys top rating. Great customer service goes a long way! This is my first time using Star Auto but I went on recommendations of friends and co-workers (all of our fleet maintenance is done through Star Auto) and absolutely NO complaints. Great job to the whole team and thank you Steve!
Very Smooth Transaction
Bob Car Gurus Vehicle Purchase April 20, 2017
very smooth transaction
Highly Recommend this Place
Steven Nigretti Facebook Vehicle Purchase March 29, 2017
The service was great! I went in there looking for a certain car and they didn’t try to sell me another car like most dealerships try to do. They weren’t pushy or aggressive. They gave me the keys to the car I was interested in, let me look at it, take it for a drive and that was it. Liza and Gary worked hard to make sure my needs were met as far as what I was looking to spend and what I was looking for in a car. I highly recommend this place for anyone looking for a good pre-owned vehicle. I was very impressed with their inventory as well as their friendly service.
Tracie Bates Waluk Facebook Vehicle Purchase March 11, 2017
We recently went to look for a minivan. We went to star auto and Liza was great. She was very personable and made buying the minivan super easy. We went in late Wednesday afternoon and picked up our new minivan Thursday afternoon. Thanks for making this so quick.
Edgardo Ellin Google Vehicle Purchase March 11, 2017
We had a great experience. The staff was very friendly and the prices were good.
Angelica Marrero Facebook Vehicle Purchase March 7, 2017
Thanks to Liza Gonzales I have my new car great service.
Love The Experience
Lucy Ann Facebook Vehicle Purchase March 7, 2017
Me encanto la experiencia. De comprar un carro en star auto sale liza gonzales hizo un exelente trabojo te la recomiendo.
Translation- I love the experience. I recommend that you buy a car at Star auto sale, Liza Gonzales did an excellent job.
Great Service + Great Rates + Great People
Derek Gromko Facebook Service February 28, 2017
I recently had a rim replaced on my Volvo and had a great experience at Star Auto. Not only did they beat the rate I was getting from 2 the other shops but they scheduled me in the next day and completed the work while I waited. Great service + great rates + great people = STAR AUTO in Meriden.
Audrey Gaugenmaier Cars.com Vehicle Purchase February 28, 2017
It had been quite awhile since I’ve dealt with buying a car through a dealership, and I was a somewhat nervous about it. My apprehension was eased, however, once I spoke with Steve Zanetto over at Star Auto Sales. Over the phone he was extremely polite, setting up my appointment in a very friendly and professional manner. Once I arrived and met him in person, any remaining anxiety I had was gone. Steve was terrific – a great sales person, and all around nice gentleman. The whole process was very quick and simple. Steve and the rest of the staff there made it a very easy transaction. I would highly recommend them to anyone – their professionalism and honesty was A+. Thank you to everyone at Star Auto Sales. I love my car!!!
Joane Agostini-Carlson Facebook Vehicle Purchase February 25, 2017
Next time you need a car visit Liza Gonzalez. You really helped us and got us into our new car, you went above and beyond. She’s amazing!
Annmarie Nelson Facebook Vehicle Purchase February 25, 2017
I recently purchased a 2011 toyota highlander from Star Auto sales, the service was excellent . They went above and beyond to ensure that everything went smoothly and also follow up with a phone call the next day after my purchase , to thank me for the business. I would recommend anyone looking for a used vehicle to use their services.
Dorene Morgillo-Sikorski Facebook Service February 25, 2017
I am the type of person when something works I stick with it, I have been at the same company for almost 27 years, the same dentist for over 30 years and a company where I have been a happy customer since they came to Meriden. My husband purchased his car there, great financing and large selection of cars. I have all my service from oil changes (can’t beat their price) to detailing, brakes etc. My entire children also go to Star Auto for their service. I am so happy to know that I have a great place to go when I need to.
Dee Bush Facebook Vehicle Purchase February 23, 2017
Huge shout out to Liza Gonzalez at CTStartAuto! You made my car buying experience stress free! I called you up, told you what I wanted, and what can you do and you didn’t waste no time! When it was all said and done the deal was closed and I got what I wanted and she got what she wanted! P.S. I love my car! Thanks Liza!
Carmen Chaparro Facebook Service February 22, 2017
My husband was beyond pleased! He said the staff was very friendly, the service was great, the facility was very clean. He loved the comfort of the waiting area and the free wifi allowed him to continue to work while waiting. Definitely going back!
Layah M Google Vehicle purchase December 9, 2016
I’ve had 2 car buying experiences here. Once when I bought my very first car and another when I brought my sister who needed to buy a car. Both times I had awesome experiences! My first car buying experience went so smoothly and Liza is amazing to work with. She makes everything super easy for you and really works to help you out. I have good credit but my sister doesn’t and even with bad credit she found a way to put my sister in an awesome car she could afford. They have a range of cars but all super clean and run great! Won’t go anywhere else to buy a car. Highly recommend everyone else to go there too!
ari Cars.com Vehicle purchase December 3, 2016
I waited 2 months after I bought my car to write a review and also I inspect my car to another Subaru Dealer. I purchased a Subaru Legacy 2013 with a reasonable price and the sales person who helped me was Feven Micael she was very professional and helpful. I am very happy with the sales team at Star Auto Sales, I think that I got the maximum of the amount of money that I wanted to spend. I would recommend to everyone to do business with this dealer.
!!!! VERY HAPPY WITH MY CAR !!!
Lilly Rodriguez Facebook Vehicle Purchase October 26, 2016
Liza Gonzalez is amazing ! She went above and beyond to help me get my new car . Thank You !!! You and the staff at Star Auto Sales are amazing . Thank You all so much. Anyone looking for a car this is the place ! So welcoming and such a pleasant experience.
Ed Valdes Google Vehicle purchase October 14, 2016
Liza was wonderful and patient during my car buying process and Gary made the paperwork process a piece of cake. They were transparent as can be and I couldn’t be happier with my new 2013 Accord. Highly recommend buying here!
Tom V Cars.com Vehicle purchase October 11, 2016
I recently purchased a vehicle from Steve and had a fantastic experience with him and the whole staff through out the purchase process. I found a SUV that I was looking for and they helped me fit it in my budget. The SUV was delivered on time and was immaculately clean inside and out. I highly recommend Star Auto to anyone looking for a used car.
Elysia Cerreta Facebook Detail Department October 6, 2016
This place does a phenomenal job at details for a very reasonable price!! I’ve been there twice and all my friends ask where i get my detail done, thanks guys!!
Debbie P. Google Vehicle purchase September 15, 2016
Wow what a GREAT! Experience and Deal! buying a car from here. Friendly and very knowledgeable sales people, The best price hands down! My 18 year old daughter was reluctant to deal with a car dealer but she dealt with Feven Micael and she was incredible! Went above and beyond to help us. No harassing phone calls, No pushy sales. Just a absolute great time. We couldn’t be more happy and we now know not all car dealers are created equal. Thank You soooooo Much!!! We will be back for our next car.
Nancy C. Yelp Vehicle purchase August 27, 2016
"No muss, no fuss, no games – and no worries!" That is exactly how our car purchase and follow up have proceeded. We were warmly greeted, explained our budget and the features we were looking for, and Janine guided us to our perfect match! Fevin and David did the rest and we were "on the road again." We could not be happier with our Subaru Legacy purchase from Star Auto. This is a "family to family" kind of place and we feel that this is only the beginning of a long relationship.
Lauren Militariu Google Vehicle purchase July 25, 2016
I just bought a Nissan Murano from Star Auto Sales and I couldn’t have made a better choice picking a car from them! They are fantastic and friendly people. Feven was my sales rep and she was amazing through the whole process. Thank you Star Auto Sales!
Chris Chow Google Vehicle purchase July 25, 2016
My fiancee and I recently purchased a used 2013 Subaru Forester from Star Auto Sales and were very happy with the overall service we received. We worked mostly with Steve, who was very friendly and informative. We took the car to a mechanic before buying it and everything checked out, so we felt confident moving forward. The financing process was surprisingly easy, and working with Gary in that department was very straight-forward. In total, from the test drive to signing the papers, the entire process took less than a week, and we’ve been greatly enjoying our car since then. I would definitely recommend Star Auto Sales, as their pricing is very competitive and we had a great experience.
Tahoe1 Cars.com Vehicle purchase July 17, 2016
The crew at Star Auto Sales was great to work with. Low pressure sales, courteous and pleasant, willing to work with you on trade-in options, etc. After working with some bigger dealers, they were great to do business with and I highly recommend!!! Love my “new” Tahoe!
Leslie Pranger Google Vehicle purchase June 8, 2016
I had a wonderful experiance buying my new Subaru with Star Auto. Quality cars with low mileage at great prices on the lot. The sales woman Feven was great! Very knowledgeable and got me exactly what I was looking for. I highly recommend Star Auto if your on the market for a high quality used vehicle.
Honest and customer-oriented
Kris B. cars.com Vehicle Purchase May 25, 2016
I was looking specifically for a Toyota Camry, and had been to other dealerships and just got a bad vibe at those places. Star Auto sales was different. I researched their reviews on the internet and knew a couple people who purchased their cars there and got them serviced there as well. From start to finish, I had a great experience! I worked with Steve Zanetto, Gary, and Janine. They were all very friendly and genuine. I bought a used 2011 Camry Hybrid, which I love! The only thing I needed was an extra key for the keyless entry/ignition, which they didn’t have at delivery. I wanted to see if they followed through, and they did not disappoint. Four days later, I have my new key. The car is beautiful, and I would highly recommend Star Auto Sales to anyone who asks. It’s hard to find a good, honest dealership that puts the customer before the sale.
Kris B. Yelp Vehicle purchase May 25, 2016
I was looking specifically for a Toyota Camry, and had been to other dealerships and just got a bad vibe at those places. Star Auto sales was different. I researched their reviews on the internet and knew a couple people who purchased their cars there and got them serviced there as well. From start to finish, I had a great experience! I worked with Steve Zanetto, Gary, and Janine. They were all very friendly and genuine. I bought a used 2011 Camry Hybrid, which I love! The only thing I needed was an extra key for the keyless entry/ignition, which they didn't have at delivery. I wanted to see if they followed through, and they did not disappoint. Four days later, I have my new key.The car is beautiful, and I would highly recommend Star Auto Sales to anyone who asks. It's hard to find a good, honest dealership that puts the customer before the sale.
Tiang Yaun Facebook Vehicle Purchase May 12, 2016
My husband and I had a great experience here! I traded in my car and felt that I had a very fair trade in value. I love my new car and would recommend anyone who is in the market for a vehicle to stop by here first and check out their selections! Great team, great service!
Tom Myjak Google Vehicle purchase April 30, 2016
Outstanding place to buy a used car. They were honest and genuinely concerned in providing excellent service. They had an excellent supply of low mileage cars in good shape. .Fey was great to deal with and honest throughout the whole sales process. They made buying a used car a pleasure.
Jenna Renee Facebook Vehicle purchase April 6, 2016
Wanted to give a big thanks to the Star Auto Sales Crew for making my first car purchase such a fast and exciting process!! Fey was amazing and made all of the arrangements, including bringing my car to the VW next door for a full service/oil change & setting me up with a ride so I could pick my car up hassle-free (both at no charge to me)! Overall a great experience & am loving my new car!!!
Mel Cars.com Vehicle purchase April 3, 2016
I had the best online experience in a lifetime. Liza my sales woman was FANTASTIC. I made the deal over the phone after calling Liza a few times regarding my budget and she made it happen for me. Liza and I played phone tag for over a week regarding my finances and again she made it happen. Liza even delivered the car too me because I couldn’t make it to pick the car up because of my work hours.The car is clean and beautiful as shown on the internet. I love my car! Liza I want to thank you again for a job well done and going above and beyond.
Ready To Take ‘New’ Car Home
A Nice And Honest Couple cars.com Vehicle Purchase March 13, 2016
We were pleasantly surprised to discover Star Auto Sales in Meriden CT, and purchased a nice vehicle that was just 3 years old with very low miles. The salesman was very nice. We researched the vehicle’s data online, and found it to be quite a good value with just 1 previous owner. We were instructed to take possession of the car in 2 days after it was ‘inspected, needing any final repairs, and cleaned’. On the day of pick-up, we were facing 3 issues of concern – 2 which had us go immediately to the service shop before we were able to leave with the ‘new’ car: both an outside rear reflector shield and the left sidewall shell of the passenger seat were broken. The shop clerk was gracious enough, and ordered replacement for the reflector, but when a service technician supposedly repaired the seat sidewall (within 2 min. by just clipping one part of it, it was still protruding from beneath the seat – momentarily popping off (A phone call was made – service clerk acknowledged and noted). We also discovered 2 miles away from the dealership that the gas tank was nearly empty after a warning light lit up…first time we ever bought a car where the dealership didn’t provide a full gas tank. We still recommend this dealership, but be scrutinizing of the car you purchase and inspect carefully before you drive it away.
George Car Gurus Vehicle purchase March 1, 2016
Great deal on my purchase.. Service people were very helpful.
Ashley Tranquist Facebook Vehicle purchase February 22, 2016
Love getting my vehicle serviced at Star Auto–nicest staff and super prompt!!
Heather W. Yelp Detail Department February 3, 2016
I have no complaints. I got a Living Social deal for a car detail. I was able to make my appointment via email (very convenient) for a couple of weeks out. I dropped the car off a little before 9:00 and they called around 2:00 to say it was ready. They did a great job– my car looks beautiful now.
John Car Gurus Vehicle purchase December 5, 2015
made the deal on the phone,excellent staff ,staff wanted to make you fell comfortable about your purchase. DROVE THE TRUCK HOME. Thanks Ladies John
Amy C. Yelp Detail Department November 25, 2015
My car's interior and exterior was LONG overdue for some TLC. Let's just say we adopted a puppy within the last year who sheds a lot, has thrown up in the car multiple times and he always happens to barf in those impossible to reach places like the crevice between the seat and door, etc. I was beyond happy when I found a Living Social deal for a reasonably priced detail. Although Meriden isn't that close to my house, it was an awesome deal that I couldn't pass up. An interior and exterior detail that is usually $179.00 (for an SUV) ran be under $100!!Making the appointment was easy, and since I don't live very close, I just decided to their WiFi connection to work remotely until my car was done. I talked to Tina on the phone and she was so friendly and bubbly. Definitely had good vibes before going in which is always nice!My detail took about 2 hours and I couldn't be happier! My car smells like rainbows & sunshine and is so clean that I feel like I just drove it out of the dealership. I would highly recommend Star Auto Sales for their detailing services! I am sure everything else they do is great, but only had the detail done here.
Donna Reali Facebook Vehicle purchase October 29, 2015
We were looking for a safe vehicle for my sixteen year old daughter and stopped in at Star Auto. A truly – family owned and operated business that cares about its customers. I would recommend stopping in if you are looking for a good used vehicle! Remember to ask for Steve!
Annie N. Yelp Detail Department October 27, 2015
My husband brought our large SUV in to have it detailed as a surprise for my birthday! It is beyond clean (and I am a super neat freak!). He also could not say enough nice things about Tina and how pleasant and easy she was to work with. Highly recommend! Worth every penny!
Michaela F. Yelp Detail Department October 9, 2015
The detailing guys at Star Auto Sales are my knights in shining armor. I took in my car to get detailed because it smelled terrible. And I mean terrible. They discovered that someone had dropped food under a seat that had become infested with maggots, and the maggot waste was making that smell. They cleaned it all up for me with good humor, and now my car looks and smells like new! Also, when I was leaving, it was raining, so they gave me an umbrella! Great service, nice people, good quality work. Thanks Star Auto Sales!
Like a Dealership in the Family
Mike of Mike's Barber Shop cars.com Vehicle Purchase November 15, 2014
I’ve had nothing but excellent and honest service from Star Auto for approximately ten years or more. They’re great people to deal with. I’ve bought several cars and a 15 passenger van from there; I’ve ask Derek to find me what I wanted if it’s not on the lot and he would personally go out and find a very stunning vehicle of my choice and warranteed everything. I’ve had the opportunity to deal with the owners as well, it just makes dealing with Star Auto more appreciative. Liza and Feven, the girls up front, in sales are superb, they take their jobs very serious and pleasant to talk to, which is good for Star Auto. I have dealt with all members of Star Auto and I find them very pleasant to deal with. I have so much good to say about Star Auto, that it is not enough space for me to write it. Love you guys, looking forward to seeing you soon.
A Service Team That You Can Trust!
Luke cars.com Service November 14, 2014
I found Star Auto after my business moved from Middletown to Meriden. Their service department is absolutely fantastic. They fix it right, they fix it fast, and they fix it for a very fair price. I always have had some trust issues with mechanics in the past. Not with Star Auto. I have complete trust that Steve and the team of technicians are going to assess the problem, recommend only the work that really needs to get done, and are going to take care of everything for me. I won’t go anywhere else and am steadily converting friends and family in the area to them. They really are great!
Best Service Department in the area!
Steve M. cars.com Service November 14, 2014
Before Star Auto came to Meriden, CT it felt like I visited every car repair shop in the Meriden/Wallingford etc. area. I was actually on my way to another repair shop for an oil change when I passed by Star and decided to turn around and give them a try. The service manager was courteous, knowledgeable, and as I found out, honest! I have been going to Star Auto ever since for all my service needs. I have come to know the staff very well and actually don’t mind having to spend money at Star, because the service recommended is what I should have, period. I service 4 vehicles with Star, and they are all running as well as I could expect for older vehicles. Star stands behind their parts and service. What more could you ask for!
Great TRUSTWORTHY service at a fair price.
Joan R C cars.com Service November 11, 2014
I have been bringing my SUV to Star Auto for repairs for several years now. I find that I can TRUST that Star Auto will do what needs to be done to my SUV at a VERY FAIR PRICE. They never try to sell me more that what needs to be done to my auto. When a repair needs to be done the price is fair and the work is done properly, I have never needed to return the car as they always keep their promises. IF there is something that I am concerned about, Steve Farmer will take the time to talk to me and explain why something needs to be done and if it is a simple little thing he does not try to upsell me and make the little problem with my car a major repair. They are honest and dependable.
Great People…Awesome Dealer
dtom cars.com Vehicle Purchase November 9, 2014
I bought an SUV here at Star Auto Sales. I was very interested in the vehicle but there was rust/rot on the hood about the size of a half dollar. I knew this would eventually be a hole in the hood if not repaired so I complained about it. They did repair it in 1 day. Can’t even tell it was there. I was amazed that they did the body work so fast. The price I paid for the vehicle was great compared to other vehicles of the same make and model from other dealers. I highly recommend Star Auto Sales. The people are very friendly and honest. When I went to pick up the vehicle the process took no longer than 30 minutes. I will be back to buy another vehicle for my wife next year. Thank You Star Auto. Very Happy
Robert D Cars.com Service November 7, 2014
I have been using Star Auto repair services for my last two repair job. The staff is friendly ,very knowledgeable and professional. The best part is the cost I have priced these jobs with other mechanics and Star Auto has beaten them all. I would not trust my car with any one else. Thank you Steve for all your hard work. Satisfied customer Robert D
Honest Advice, Good Pricing, Kept Me Up-to Date
Gus Lessing Cars.com Service November 7, 2014
I had a Radiator replaced in a German vehicle. Seeing as everything was open at the time, timer belts and other due items were done too. The service was performed on time, and at WAY less than the dealer cost ( I’ve had a radiator replaced before, same model). This Using OEM parts! 7 Months later, and the repair is in excellent shape. (yes, I check under my car.)
Great service you can trust!
Allisan cars.com Vehicle Purchase November 7, 2014
I was very impressed with the impeccable service I received at Star Auto Sales. It is nice to know as a woman, I can trust the recommendations given and not worry about being taken advantage of.
I go here for all my car needs
Justin Roth cars.com Service November 7, 2014
I’ve had my car repaired multiple times and have always been happy with the service. They have even dropped me off at work, and dropped off the car for me after that were done. They are friendly and trustworthy company that I would recommend to anyone.
Count on Their Honest Approach
Mark M Cars.com Vehicle Purchase & Service October 21, 2014
My experience with Star Auto has been excellent. Whether purchasing a vehicle or getting one serviced you can count on their honest approach. I had the opportunity to observe the service manager in action. On one occasion I watched him check several tire dealers to get the best price and tire for another customer while I was having my car serviced. They never over sell you. I have seen them do a minor repair when the customer was told by another service place more expensive repairs needed to be made. I have bought 2 cars there. In both cases I paid a fair price and they stood by the car if needed.It should be known I live 35 miles away and still bring my autos to them. If you want a worry free experience for buying a car or getting one serviced Star Auto is the place.
Dorene Morgillo-Sikorski Facebook Vehicle Purchase & Service March 2, 2014
I am the type of person when something works I stick with it, I have been at the same company for almost 27 years, the same dentist for over 30 years and a company where I have been a happy customer since they came to Meriden. My husband purchased his car there, great financing and large selection of cars. I have all my service from oil changes (can’t beat their price) to detailing, brakes etc. My entire children also go to Star Auto for their service. I am so happy to know that I have a great place to go when I need to.